| Order Status |
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| Has my order shipped? |
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Most orders are processed and shipped within 2-3 business days; however, some items may take longer. Always check the specific product's "Availability" for a more accurate shipping time. Click here to view your orders status.
If a product is either out-of-stock or backordered from the manufacturer, we will contact you with its estimated arrival date, or with other available options.
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| How do I track my order? |
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As soon as your order is processed and shipped, you'll receive an e-mail from us confirming the shipment along with any tracking numbers.
Click here to log into your account and check your order status. If your order has been shipped, you can also find tracking numbers there. |
| My order never arrived. |
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Click here to view your order status. Make sure that all the items in your order have already shipped. Using the tracking numbers provided, check with the shipper to confirm that all your packages were delivered.
If all your package(s) indicate(s) a "Delivered" status, contact us immediately at customerservice@mobilesoundworks.com. |
| When will my backorder arrive? |
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If a product is backordered, it basically means that we're unable to predict its estimated time of arrival (ETA). Contact us for other available options. |
